Legal Terms

Terms of Service

These Terms of Service ("Terms") govern your use of the website felkravito.top and the beauty marketing analytics services provided by felkravito.top Ltd ("Company", "we", "our", or "us"). By accessing or using our website or services, you agree to be bound by these Terms.

Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you must not use our website or services.

Acceptance of Terms

By accessing and using felkravito.top, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These Terms constitute a legally binding agreement between you and felkravito.top Ltd.

If you are using our services on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms, and your agreement to these Terms will be treated as the agreement of the organisation.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the new Terms.

Description of Services

felkravito.top provides beauty brand marketing analytics systems and related services, including but not limited to:

Campaign performance tracking and analysis
Return on investment (ROI) optimisation tools
Customer journey analytics for beauty brands
Automated reporting and insights
Beauty industry-specific analytics solutions
GDPR-compliant data processing and analytics

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice to users.

User Obligations

When using our services, you agree to:

Provide accurate, current, and complete information when creating accounts or submitting data
Maintain the security of your account credentials and notify us immediately of any unauthorised use
Use our services only for lawful purposes and in accordance with these Terms
Respect the intellectual property rights of felkravito.top and third parties
Not interfere with or disrupt the integrity or performance of our services
Not attempt to gain unauthorised access to our systems or user accounts
Comply with all applicable laws and regulations when using our services
Not use our services to transmit harmful, offensive, or illegal content

You are responsible for all activities that occur under your account and for ensuring that your use of our services complies with applicable laws and regulations in your jurisdiction.

Data and Privacy

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which forms part of these Terms. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

You retain ownership of any data you provide to us through our services. You grant us a licence to use, process, and analyse this data solely for the purpose of providing our analytics services to you.

We implement appropriate security measures to protect your data, but you acknowledge that no system is completely secure, and you use our services at your own risk.

Payment Terms

If you purchase our paid services, you agree to pay all fees as specified in your service agreement. Payment terms include:

Fees are payable in advance unless otherwise agreed in writing
All prices are exclusive of VAT and other applicable taxes
Late payment may result in suspension of services
Refunds are provided only as specified in your service agreement
Price changes will be communicated with at least 30 days' notice

Intellectual Property

The felkravito.top website, analytics platform, and all related content, features, and functionality are owned by felkravito.top Ltd and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to use our services for your internal business purposes only. This licence does not include the right to:

Copy, modify, or create derivative works of our platform or content
Reverse engineer, decompile, or disassemble our software
Remove or alter any copyright, trademark, or other proprietary notices
Use our intellectual property for any commercial purpose outside of your service agreement
Sublicense, sell, or distribute our services to third parties

All trademarks, service marks, and trade names used on our website are the property of their respective owners.

Service Availability

While we strive to provide reliable and continuous service, we do not guarantee that our services will be available at all times. Our services may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control.

We reserve the right to suspend or terminate access to our services at any time, with or without cause, and with or without notice, particularly in cases of suspected misuse or violation of these Terms.

Limitation of Liability

To the fullest extent permitted by applicable law, felkravito.top Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

Our total liability to you for any claims arising from or related to these Terms or our services shall not exceed the amount you have paid us for our services in the twelve months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.

We do not warrant that our services will meet your specific requirements or that the operation of our services will be uninterrupted or error-free.

Indemnification

You agree to indemnify, defend, and hold harmless felkravito.top Ltd, its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorney fees) arising from or related to:

Your use of our services or violation of these Terms
Your violation of any applicable laws or regulations
Your infringement of any third-party rights
Any content or data you provide through our services

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Scotland and the United Kingdom, without regard to conflict of law principles.

Any disputes arising from or related to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Scotland. You consent to the personal jurisdiction of such courts and waive any objection to the venue.

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

Termination

Either party may terminate the service relationship at any time by providing written notice to the other party. Termination may occur under the following circumstances:

Breach of these Terms that is not cured within 30 days of written notice
Non-payment of fees after appropriate notice and opportunity to cure
Insolvency, bankruptcy, or cessation of business operations
At will termination with appropriate notice as specified in your service agreement

Upon termination, your right to use our services will immediately cease. We will provide you with access to your data for a reasonable period following termination, after which such data may be deleted.

Provisions of these Terms that by their nature should survive termination will survive, including but not limited to intellectual property rights, limitation of liability, and governing law provisions.

Force Majeure

Neither party shall be liable for any failure or delay in performance under these Terms which is due to fire, flood, earthquake, pandemic, governmental action, war, terrorism, or other causes beyond the reasonable control of such party.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and felkravito.top Ltd regarding the use of our services and supersede all prior agreements and understandings.

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: [email protected]
Phone: +44 1315006851
Post: Legal Department, felkravito.top Ltd, 215 Beech Road, Edinburgh, EH6I 3XL, Scotland, United Kingdom

We will respond to legal enquiries within a reasonable timeframe during our business hours: Monday to Friday, 9:00 to 18:00.

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